Privacy Policy

1. Data Controller Information
Title: COLEVA KOZMETİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Address: Mahmutbey Mah. 2438. Sk. No: 90 - Bağcılar / İstanbul

Contact: [Your E-mail Address]

2. Purpose of Personal Data Processing
Your personal data obtained during your visit to our website, membership procedures, or purchases are processed by our Company for the following purposes:

Receiving customer orders, managing payment transactions, and tracking logistics/shipping processes of products,

Providing support and after-sales services within the scope of customer relationship management,

Improving user experience and ensuring site security,

Fulfilling legal obligations (issuing invoices, storing traffic data, etc.),

If you have explicit consent; carrying out marketing activities such as campaigns, discounts, and new product announcements.

3. Method and Legal Basis for Collecting Personal Data
Your personal data is collected through forms you fill out on our website, membership registrations, shopping screens, and cookies, using fully or partially automated methods.

Your data is processed based on the following legal grounds set forth in Article 5 of the Law:

Explicitly stipulated by law: (e.g., Issuance of documents according to the Tax Procedure Law),

Establishment or performance of a contract: (e.g., Processing of your address information for the delivery of your order),

Legal obligation: (e.g., Keeping log records under Law No. 5651),

Legitimate interest: Data processing activities necessary to improve the quality of services offered by our Company and to ensure security.



4. Transfer of Processed Personal Data
Your collected data, for the purposes stated above, may be transferred to;

Our Business Partners: Cargo and logistics companies, payment system providers, IT companies providing infrastructure services,

Authorized Institutions: Public institutions and organizations and judicial authorities with whom information sharing is mandatory by law,
within the framework of the data transfer conditions specified in Articles 8 and 9 of the Law.

5. Rights of the Data Subject
By applying to our Company in accordance with Article 11 of the Law, you have the right to;

Learn whether your personal data is processed,

Request information if it has been processed,

Learn the purpose of processing and whether it is used in accordance with its purpose,

Know the third parties to whom it has been transferred domestically or abroad,

Request correction if it is incomplete/incorrectly processed,

Request its deletion or destruction in accordance with Article 7 of the Law,

Object to the emergence of a result against you through the analysis of processed data exclusively by automated systems,

Request compensation for damages incurred due to unlawful processing.

6. Application Procedure
To exercise your above rights, you may submit your requests in person or in writing via notary public to Mahmutbey Mah. 2438. Sk. No: 90 - Bağcılar / İstanbul, or via secure electronic signature to the registered email address of our Company. Your application will be concluded within 30 days at the latest, depending on its nature.

Coleva Kozmetik Sanayi ve Ticaret Limited Şirketi